Jobs and opportunities

Are you looking for an innovative and friendly environment to work in? Come and join the team at an award-winning museum.

Throughout our work we make sure we live our values and create a welcoming and inclusive space for everyone engaging with the museum. We make sure our selection process is fair and transparent – if you see any roles you are interested in, we are curious to know more about you.

Find out more about our paid and volunteer roles below.

Current vacancies

The Postal Museum is one of London’s most unique heritage attractions and equally unique place to work. Find out more about our current vacancies below. We post all job vacancies here and on LinkedIn. Please note that we do not accept unsolicited CVs.

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Estates & Environment Manager

The museum’s estates operation continues to evolve, and this role is essential to leading the Estate Operations Team to enhance the service and its future development. The role’s purpose is to provide a safe and secure, well maintained, environmentally sustainable and compliant estate for museum staff and visitors. To deliver this, the role will also need to engage and be responsive to external stakeholders such as Royal Mail and the local authorities. The role is key to driving and maintaining the highest standards across the estate, including Mail Rail, whilst efficiently using museum resources.

The postholder will lead the Estate Operations Coordinator and maintain excellent relationships to enhance the team’s service provision to museum departments and external partners.

The postholder will be responsible for the museum’s Health and Safety and Security procedures which include risk assessing, standard operating procedures and reporting.

Deadline: Sunday 5 May 2024
Interviews: Week commencing Monday 13 May
Hours: 35 per week

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Ticketing & Insight Manager (Part Time, Maternity Cover until April 2025)

The Ticketing and Insight Manager will work within The Postal Museum’s (TPM) Operations & Commercial Department and will coordinate the Booking Support Team, be responsible for customer service via a range of channels that include, but are not limited to, phone, email, letters.

The post holder will ensure the team are always prepared to maintain all enquiries and bookings for the museum, including the school’s learning programmes, group bookings, travel trade bookings and visitor queries; ensuring the team are adhering to the highest level of customer service and are following agreed procedures.

The Ticketing and Insight Manager will also be responsible for producing reports and providing analysis to support business planning. The role will work closely with the Marketing & Communications Department to generate reports that inform campaign and audience development through insights into ticket sales and audience behaviours. The post holder will support the interpretation of data to improve customer service and visitor experience through the analysis of post visit surveys.

Deadline: Sunday 21 April 2024
Interviews: Week commencing Monday 29 April
Hours: 21 per week